IT Support Assistant

Job Ref: IT Support Assistant - Local
Location: Makati, Manila


  1. 1.Performs first level of desktops, notebooks, printers, scanners and other PC hardware support.
  2. 2.Performace software & hardware installations.
  3. 3.Perform network troubleshooting.


  1. 1.Candidate must possess at least Bachelor's Degree in IT or any other related field.
  2. 2.At least 3 years of working experience in Desktop support role.
  3. 3.Performs first level of user support.
  4. 4.Basic network knowledge.
  5. 5.Good knowledge on Windows 7 and 10 operating systems.
  6. 6.Proficient knowledge on Microsoft Office 2010, 2013, Office 365 and Open Office.
  7. 7.Excellent in oral and written English, interpersonal, organizational and presentation skills.
  8. 8.Can multitask and work even under pressure.
  9. 9.Knowledge hungry and have willing to learn attitude.
  10. 10.Customer-oriented, able to work in a dynamic and fast paced environment.
  11. 11.Good knowledge in computer hardware (desktop and laptop).;
  12. 12.Directly reports to IT Team Leader and IT Administrator.
  13. 13.Experience in BPO industry is an advantage.
  14. 14.Must be willing to do 24/7 shift. Work on holidays and must be on call if needed.
  15. 15.Must be willing to render overtime when needed.


  • Working Hours:
  • 9 Hours
  • Rest Day:
  • 2 RD in a week
  • Dress Code:
  • Business Attire - Weekdays
  • Casual Attire - Weekends