Company Profile

Established in 2009, Pacific Sea BPO Services Inc. rapidly transformed into one of the leading BPO companies.

Known for its culture of excellence, diversity and career growth opportunities.

Powered by its pool of talented and experienced work force, the company continues to expand its operations and deliver top-notched products and services.

Living in Makati

Makati is one of the most progressive business districts in the Philippines. Majority of the multinational companies and renowned financial hubs are located in the area.

Aside from its towering skyscrapers and scenic skyline, Makati is also a home to different embassies that cater to different nationalities. It is an expat’s haven.

The city is also a famous cultural hub. Different museums and galleries, which showcase world-class craftsmanship and artistry are also present.

At night, Makati transforms into an iconic hangout place for everyone. The area beams with different colors from cozy cafes, fine dining restaurants and posh bars.

For notorious shopaholics, there is no doubt that Makati is the place to be. It is just a 15-minute ride away from the 12th largest shopping mall in the world, SM Mall of Asia (MOA). Other than MOA, hotels, with great shops and finds can be also found in the place.

Convenient, safe, chic and highly industrialized, one can never go wrong in staying at Makati.


Provide an unmatched experience to our customers by strategically utilizing our expertise as one of the industry's pioneers.


Deliver exceptional services by exceeding expectations in all aspects including technology, services and people.

  • Customers: Constantly deliver and surpass customer satisfaction expectations through diverse offerings and top-notch services.
  • Stakeholder: To establish a fair and rewarding environment that constantly seeks opportunities for the development of human capital, strengthening of organizational culture and promotion of respect and equality.


The core values of PSP are derived from the synergy of the diverse cultures and nationalities that make up the company and guide the direction and decisions of the company:

EXCELLENCE: We always raise the bar higher. We constantly push ourselves to the limit. Excellence is a continuous endeavor, not a set goal.

PASSION: We work in a multi-cultural environment and thus recognize the value and worth of a person regardless of their cultural background, values, beliefs and traditions.

INNOVATION: We continuously research and identify new innovative ideas that would bring more benefits to our customers, employees and stakeholders alike.

CUSTOMER-CENTRIC: Customer service is at the heart of everything we do. We see to it that we continuously meet and exceed the needs of our customers.

UNITY: There is no "I" in a team. Individual skills can only do so much. But together, we are invincible.

LEADERSHIP: We go beyond managing people. We are role models who motivate, inspire and lead them to paths of success.